Privacy Policy
Last updated: December 1, 2025
Introduction
Peppy, Inc. ("Peppy," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Create an account (name, email, password)
- Subscribe to our services (billing information)
- Contact us for support (communication records)
- Participate in surveys or promotions
Automatically Collected Information
When you access our services, we automatically collect:
- Device information (browser type, operating system)
- Log data (IP address, access times, pages viewed)
- Usage information (features used, search queries)
- Cookies and similar tracking technologies
How We Use Your Information
We use your personal data to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to enhance user experience
- Detect, prevent, and address technical issues
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your data with:
- Service providers: Third parties who perform services on our behalf (payment processing, hosting, analytics)
- Business transfers: In connection with a merger, acquisition, or sale of assets
- Legal requirements: When required by law or to protect our rights
- With your consent: For any other purpose with your explicit permission
Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication measures
- Employee training on data protection
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at [email protected].
Cookies
We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Disabling cookies may affect functionality of our services.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
- Email: [email protected]
- Address: 548 Market Street, San Francisco, CA 94104